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Conditions of Use

Conditions of Use


By using our site, you (as Customer) agree to comply with the following terms and conditions. Please review the following terms and conditions carefully, and check them periodically for changes published on resp. in newsletters. If you do not agree with their content, you should not review the information and/or services available on this site.

Maintenance of the webshop

It is our (the Supplier’s) objective to create a webshop with features that will enable you to find and buy our products as easily as possible. The webshop functions seek to re-create an authentic department-store shopping environment and to come up with further shopping ideas for you. We intend to provide you with a maximum of information about the products and thereby make the selection process simple.


Prior to ordering, you can gather information in the webshop on products of your choice and their properties. This does not require any registration. While browsing without registration, you can put articles in a temporary shopping trolley and order them later once you have registered. A multilevel menu consisting of a main menu and submenus will assist you in accessing a product overview. By simply clicking on a given category, a detailed product list will appear. Opt for one or more products, and you will be provided with a detailed datasheet with photos and prices. Then deposit the product(s) in your shopping trolley.

Buttons on each page of the webshop will assist you in navigating.

Search engine (finding products)

* The Quick Find function is intended to make the selection and purchase easier. It is enough to key in one word or part of a word in the ID, name or description of the product.
* The Advanced Search function enables you to conduct a more extensive search for detail on such aspects as product description, manufacturer's name or product availability within pre-determined (from-to) price brackets.

Placing an order

Valid orders can be placed once you have registered, providing details of your name, delivery and invoicing address, age/birth date (if alcoholic products shall be delivered), phone number and email address. Please provide all of the information requested for the registration process. Your invoicing address can differ from the delivery address where you may wish, for example, to send a gift from our webshop. You can deposit items in the shopping trolley either before or after registration and then select which methods of payment and delivery suit you best. The cost of delivery will be based on where the goods are to be sent, and our system will calculate that cost exactly. No delivery costs on visiting our shop personally and taking the goods with you.

Withdrawal of orders / return goods

The withdrawal of orders is possible within 24 hours. You can send back the goods ordered by you within two weeks without explanatory statement if goods are in original condition and package. No return of opened goods! Returning of opened food & drink packs are prohibited. Shipping & delivery & packaging costs are not refundable.

Retention of title

For the duration of the retention of title, the Customer may not pledge the retained goods or use them as security. If the retention of title becomes invalid upon delivery abroad or for some other reason, the Customer is obliged to furnish the Seller immediately with a guarantee against the delivered goods or some other guarantee for the demands of the Seller, which is legally effective according to the regulations which apply according to the registered office of the Customer and which comes closest to the retention of title according to German law.


The Supplier shall be liable for deficiencies which existed at the time of the dispatch of the goods within the framework of the statutory provisions. The order is fulfilled by handing over the ordered goods to the carrier. After transferring the goods to the transport manager (parcel service, post office, railway, freight forwarder or other transporting person), all goods and transport risks, including delivery free home / German border, are transferred to the Customer.

Shipping & Returns

All prices stated on the homepage are, unless otherwise expressly stated, including 19% and 7% value added tax (Germany). The shipping is effected as a secured and registered package.

After stating and checking an EU VAT number provided by EU companies, we are ready to deliver the goods to companies in EU countries free of VAT.

The shipping costs are a flat rate of EUR 10,- for Germany up to a package weight of 10 kg. The shipping costs are EUR 25,- for EU countries, EUR 35,- for other European countries and EUR 60,- for world packages up to a weight of 10 kg.

No shipping costs for personal collection of the goods (only after prior agreement, exclusively on your previous order).

Prices and payment methods

You can pay by credit card or with advance payment. The purchase price is due at the conclusion of the contract.

Return address

Germany & Europe:
BudaQuelle Beverages International Ltd.
Neuer Wall 4, POB 10 14 70
D-47441 Moers

Customer service

BudaQuelle Beverages International Ltd.
Representation Germany
Neuer Wall 4, POB 10 14 70
D-47441 Moers
Phone: +49 2841 9813320

Great Britain & USA:

BudaQuelle Beverages International Ltd.
Liverpool Office

Unit 42 Price Street Business Centre,

Price Street, Birkenhead, CH41 4JQ

United Kingdom

Phone: +44 7418 468 425

Other countries:

BudaQuelle Beverages International Ltd.
Representation Hungary & East Europe
Pannonia u. 64/b.
H-1133 Budapest
Phone: +36 1 237 0100


The content, organisation, graphics, design, compilation, and any other material relating to the site are protected under the pertinent copyright, trademark, registered trademark and any other proprietary (including but not limited to intellectual property) legislation. You do not acquire ownership rights in respect of any of the content, documentation or other materials viewed through the site. The posting of information or materials on the site does not constitute a waiver of our rights in respect of such information and materials.


You agree to indemnify us and our partners (collectively, "Affiliated Parties") in respect of any liability, loss and/or expense incurred as well as any claim accruing on the basis of your violation of this Agreement or use of the site.

Virus info

We shall not accept or be held liable for any damage/loss incurred through viruses transmitted electronically in conjunction with the use of forms/documents involved in the operation of this site.

Modification of the site

We reserve the right to edit or delete any documents, information or any other content appearing on this site at our own discretion and without notice for users of the site; our entitlement shall also extend to include this Agreement.

Severability clause

If any of these Conditions of Use are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Conditions of Use are intended to be effective, then to the extent and within the jurisdiction which that Conditions of Use is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining terms and conditions shall survive, remain in full force and effect and continue to be binding and enforceable.

Latest version: February 2017